Information Security and Data Processing
This Video Candy section explains how we protect your data. Review the security protocols and procedures dedicated to preserving your data’s privacy.
Data Centers with ISO Certification
Built on ISO 27001 - compliant infrastructure from top-tier cloud platforms and data centers, Video Candy provides end-to-end security throughout files processing. Its servers are hosted in the EU and the US, enabling secure file storage in jurisdictions known for rigorous privacy protections.
GDPR
We adhere to GDPR and other applicable privacy regulations, handling your data lawfully and transparently. Robust security safeguards protect against unauthorized access. Any files you upload or generate are removed from our servers within two hours of processing.
Encryption of Data
Video Candy secures every file transfer with HTTPS using the latest TLS/SSL standards to guard against interception. After the upload, files are protected with 256-bit AES encryption both while being transmitted and while stored, keeping them safe throughout processing and storage.
Data Storage and Deletion
To meet the GDPR requirements and protect your privacy, our service automatically removes any files you upload or create within two hours. You can also ask for deletion sooner; once deleted, the file is permanently erased from our servers and cannot be recovered or accessed.
Privacy Protection
Video Candy safeguards your files and transfers with strong encryption and secure servers. You’ll only need to create an account or provide personal details if you choose to sign up for an account after exceeding the free usage limit. If you register, your data stays protected and is never shared or sold for commercial purposes.
Credit Card Safety
Credit card transactions are processed only through reputable, PCI DSS-certified payment gateways to ensure strong protection. Each payment is secured with 256-bit SSL/TLS encryption to block unauthorized access. Video Candy never retains your card number, expiration date, or CVV, and all information is transmitted safely over HTTPS.
FAQ
What is Video Candy’s approach to internal security?
Our organization enforces rigorous security protocols: employees receive ongoing training in data protection, access is restricted by role, and our systems are continuously monitored. Only authorized personnel can access sensitive information, and every action is recorded and reviewed to maintain strong accountability and security.
Is Video Candy in compliance with CCPA regulations?
We adhere to the California Consumer Privacy Act (CCPA). California residents are provided with clear notice about how we collect, use, and disclose their personal information, and they have the rights to access and delete their data, as well as to opt out of its sale.
Is regular vulnerability testing carried out on Video Candy’s systems?
We regularly evaluate our infrastructure with comprehensive vulnerability assessments and penetration testing. Addressing issues before they’re leveraged by attackers helps maintain continuous protection of your data.
How are security incidents identified and addressed by Video Candy?
We operate a comprehensive program for detecting and handling incidents. Our environment is continuously watched by advanced security tools that rapidly flag unusual activity. If a potential security issue is suspected, our dedicated response team immediately moves to contain it, investigate, and remediate the problem, while keeping users informed and protected.
What measures does Video Candy take to physically protect its servers and data centers?
We work exclusively with cloud providers and data centers that uphold rigorous physical security. Their facilities use layered protections - 24/7 on-site monitoring, restricted entry points, biometric verification, and redundant power and network infrastructure - so only authorized staff can reach your data. This end-to-end approach shields your information from physical breaches and unauthorized access.
How are cookies used by Video Candy?
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